Support
We usually reply within two working days.
Contact us
Email [email protected] or use Settings → Contact us in the app, which adds your app version for us. Ideas for new features are very welcome too.
Common questions
How do I change my daily protein target?
Open Settings in the app and edit your goal, body weight or training. The target is recalculated, and you can also type your own number.
How do I restore Protein Tracker Pro on a new iPhone?
Sign in with the same Apple ID, open the Pro screen and tap Restore purchases. Purchases are handled by Apple, so nothing else is needed.
How do I cancel my subscription?
In the app, go to Settings → Manage subscription, or open the iPhone Settings app → your name → Subscriptions → Protein Tracker. Apple handles all billing and refunds.
Will I lose my log if I change phones?
Your log lives on your device. Before switching, use Settings → Your data → Export my log to keep a CSV copy. An iCloud or encrypted computer backup of your iPhone also carries the app data over.
A barcode isn't found. What can I do?
Barcodes are looked up in Open Food Facts, a free public database. If a product is missing, add it as a custom food once and the app will remember it for the next scan.
How do I add the widget?
Long-press your Home Screen or Lock Screen, tap Edit or Customize, then add Protein Tracker from the widget list.
Looking for how we handle your data? Read the privacy policy.